Hotel Overview: Nestled on the peaceful shores of West Lake the Intercontinental Hanoi Westlake is a fusion of traditional Vietnamese elegance and modern luxury offering an eco-friendly environment with advanced sustainability practices. Its award-winning architecture blends seamlessly with the natural beauty surrounding it providing a picturesque setting that captivates and enchants.
Accommodations: Intercontinental Hanoi Westlake caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 318 elegantly appointed guestrooms. The hotel offers a diverse range of accommodations from Deluxe Rooms to Presidential Suites. Each room is a haven of plush comforts including Select Comfort beds marble bathrooms with exclusive toiletries and private balconies offering views of the city or tranquil West Lake. State-of-the-art amenities include Wi-Fi access flat-screen TVs and minibars.
Amenities: The hotel boasts an array of top-tier amenities including 24-hour concierge services valet parking private cabana rentals at the poolside for an intimate escape. Business travelers can utilize the fully equipped business center while VIP guests may indulge in personalized services like butler and limousine rentals.
Dining Options: The hotel houses three exquisite dining venues Milan Restaurant offers Italian cuisine in a stylish setting; Saigon Restaurant specializes in authentic Vietnamese dishes; Cafe Du Lac provides international flavors right by the lakefront. Guests can also enjoy exclusive rooftop dining experiences along with room service options that include gourmet breakfasts and specially curated tasting menus.
Nearby Location & Transportation: Located just 22 kilometers from Noi Bai International Airport and 7 kilometers from Hanoi Railway Station.
Nearby Attractions:
Hoan Kiem Lake - A scenic spot ideal for serene walks just 10 minutes away.
Dong Xuan Market - A bustling hub for traditional goods located 15 minutes by car.
Wellness And Activities: Embrace tranquility at our luxurious spa featuring signature treatments such as aromatic massages and facials or unwind at our modern fitness center offering yoga classes. The outdoor pool area creates a serene oasis where guests can relax or engage in water-based fitness activities.
Policies & Check-In Instructions:
Guests are required to present government-issued photo ID along with credit card or cash deposit during check-in for incidental charges.
Adherence to Clean Promise (IHG) cleaning protocols is mandatory.
All transactions within the hotel premises are mandated to be cashless following local norms.
Summary: Experience timeless luxury at Intercontinental Hanoi Westlake situated on picturesque West Lake. Ideal for both families seeking cultural experiences and business travelers needing luxurious yet peaceful accommodations. Featuring world-class dining options wellness facilities award-winning services its perfectly positioned as a top recommendation for premium travel experiences
Amenities
Fitness centre
Accessible parking
Safety Deposit Box
Parking
Snack Bar
Bar
ATM/cash machine on site
express check-in/check-out
Sun terrace
Fitness
Free parking
Elevator
Laundry
Wheelchair accessible (may have limitations)
dry cleaning
Barber/beauty shop
Family rooms
Facilities for disabled guests
Ironing service
Currency exchange
Spa and wellness centre
Tour desk
Massage
Hot tub/jacuzzi
Airport shuttle
Non-smoking rooms
Golf course (within 3 km)
CCTV in common areas
Fire extinguishers
Kid meals
Lockers
Daily housekeeping
Business centre
designated smoking area
Kid-friendly buffet
Heating
Fax/photocopying
Non-smoking throughout
Air conditioning
Private check-in/check-out
Special diet menus (on request)
Number of swim-up bars - 1
coffee house on site
breakfast takeaway containers
delivered food is securely covered
thermometers for guests provided by property
parking on site
invoice provided
all plates
cutlery
glasses and other tableware have been sanitized
fitness classes
airport pick up
guest accommodation is disinfected between stays
process in place to check health of guests
airport drop off
shared stationery such as printed menus
magazines
pens
and paper removed
physical distancing rules followed
kids' pool
guests have the option to cancel any cleaning services for their accommodation during their stay
screens or physical barriers placed between staff and guests in appropriate areas
physical distancing in dining areas
staff follow all safety protocols as directed by local authorities
hand sanitizer in guest accommodation and key areas
food can be delivered to guest accommodation
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
meeting/banquet facilities
breakfast in the room
internet services
Lift
shuttle service (additional charge)
concierge service
airport shuttle (additional charge)
outdoor pool (all year)
wifi
fitness/spa locker rooms
sun loungers or beach chairs
use of cleaning chemicals that are effective against coronavirus