“KaroTrip” is a brand name and online travel facilitation platform owned and operated by Selten Smart Solutions Private Limited, a company incorporated under the laws of India, having its registered office at 513, 5th Floor, Palm Spring, Malad West, Mumbai – 400064.

For the purposes of these terms, references to “KaroTrip”, “we”, “us”, or “our” shall mean and include the Company operating the KaroTrip platform.

This Legal Disclaimer (“Disclaimer”) governs your access to and use of the KaroTrip website, mobile application, and related digital interfaces (collectively, the “Platform”). By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by the terms contained herein.

Your continued use of the Platform constitutes acceptance of this Disclaimer.

1. General Information Disclaimer

KaroTrip is an online travel facilitation platform enabling users to search, compare, and book travel-related services, including flights, hotels, transportation, and travel packages. Information on the Platform is provided for general informational purposes only.

While reasonable efforts are made to keep information updated, KaroTrip does not warrant the completeness, accuracy, reliability, or availability of any content.

2. Third-Party Service Provider Disclaimer

The Platform displays content and services offered by independent third-party service providers (“Third-Party Providers”) such as airlines, hotels, cab operators, tour operators, and travel partners.

KaroTrip does not own, manage, or control such services and shall not be responsible for inaccuracies, changes in availability/pricing, service quality, delays, cancellations, disruptions, or representations made by Third-Party Providers.

3. No Professional or Guaranteed Advice

Any destination information, travel guidance, or recommendations are general in nature. KaroTrip does not guarantee safety, suitability, visa/immigration compliance, health advisories, local laws, or weather conditions.

Users must exercise independent judgment and due diligence.

4. Cookies & Tracking Technologies

The Platform uses cookies and similar technologies to enhance functionality and user experience. By using the Platform, you consent to such use. Disabling cookies via browser settings may affect certain features.

5. No Contract Formation

Use of the Platform does not create any agency, partnership, or contractual relationship with KaroTrip. A binding contract is formed only upon booking confirmation by the relevant Third-Party Provider and successful payment processing.

6. Pricing & Availability

Prices and availability are dynamic and may change until confirmed by the Third-Party Provider. KaroTrip does not guarantee any price prior to booking confirmation.

7. Fraud, Misuse & Unauthorized Access Disclaimer

KaroTrip shall not be responsible for any loss, damage, or inconvenience arising out of:

• fraudulent access to the Platform
• unauthorized use of user accounts or credentials
• bookings made using stolen or compromised payment instruments
• impersonation of KaroTrip by third parties
• phishing websites or deceptive communications
• transactions undertaken outside the Platform

Users are advised to access KaroTrip only through official channels and verify authenticity before sharing credentials or payment details.

8. Technical Issues

KaroTrip shall not be liable for interruptions, downtime, malware/security incidents, data loss, bugs, or inability to use the Platform. Services are provided on an “as is” and “as available” basis.

9. Limitation of Liability

To the fullest extent permitted by law, KaroTrip shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from use of the Platform or reliance on third-party services.

10. Intellectual Property

All Platform content including trademarks, logos, text, layout, and software belongs to KaroTrip or its licensors. Unauthorized use is prohibited.

11. External Links

External links may be provided for convenience. KaroTrip does not endorse or control external sites. Access is at the user’s own risk.

12. Modifications

KaroTrip may modify, update, suspend, or discontinue any portion of the Platform or this Disclaimer without prior notice.

13. Governing Law & Jurisdiction

This Disclaimer is governed by Indian law. Courts at Mumbai, Maharashtra shall have exclusive jurisdiction.

14. Contact / Grievance Officer

Grievance Officer: Sarfaraz Alam Khan

Email: sarfaraz@schachengineers.com

Phone: +91 89769 91835