Hanoi Serendipity Hotel
14A Chan Cam Street-Hoan Kiem District, Hoan Kiem DistrictHanoi 10000
Available Rooms
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About this property
Featuring free bikes, Phoenix Legend Hotel is located in the centre of Hanoi, 700 metres from Thang Long Water Puppet Theater. This 3-star hotel offers an ATM and a concierge service. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi.
At the hotel each room includes air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All units will provide guests with a desk and a kettle.
A buffet, Ã la carte or Full English/Irish breakfast is available at the property.
Popular points of interest near Phoenix Legend Hotel include Ha Noi Railway station, St. Joseph Cathedral and Hoan Kiem Lake. Noi Bai International Airport is 24 km away.
Amenities
Safety Deposit Box
bicycle rental
express check-in/check-out
ATM/cash machine on site
dry cleaning
Elevator
concierge service
airport shuttle (additional charge)
wifi
Lift
internet services
Wheelchair-accessible registration desk
Laundry
Wheelchair accessible (may have limitations)
guest accommodation sealed after cleaning
guest accommodation is disinfected between stays
mobile app for room service
all plates
cutlery
glasses and other tableware have been sanitized
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
contactless check-in/check-out
screens or physical barriers placed between staff and guests in appropriate areas
physical distancing in dining areas
shared stationery such as printed menus
magazines
pens
and paper removed
physical distancing rules followed
guests have the option to cancel any cleaning services for their accommodation during their stay
airport pick up
airport drop off
breakfast takeaway containers
thermometers for guests provided by property
invoice provided
face masks for guests available
Bicycle rentals on site
shuttle service (additional charge)
cashless payment available
use of cleaning chemicals that are effective against coronavirus
hand sanitizer in guest accommodation and key areas
staff follow all safety protocols as directed by local authorities
Public transport tickets
Room service
Free parking nearby
Train station pickup (surcharge)
Luggage storage
Fax/photocopying
Heating
Tour desk
Soundproof rooms
Massage
Currency exchange
Ironing service
Private check-in/check-out
Non-smoking throughout
Air conditioning
Trouser press
Daily housekeeping
designated smoking area
Security alarm
CCTV in common areas
Smoke alarms
CCTV outside property
Fire extinguishers
Family rooms
Airport shuttle
Non-smoking rooms
Walking tours
Bike tours
Shuttle service
Cooking class
Tour or class about local culture
Key card access
Key access
24-hour security
Smoke-free property
Front desk (limited hours)
24-hour front desk
Business center
Express check-out
Dry cleaning/laundry service
Tours/ticket assistance
24-hour business center
Free wired Internet
Free WiFi
Safe-deposit box at front desk
Multilingual staff
Spa services on site
Concierge services
ATM/banking
Airport transportation (surcharge)
Laundry facilities
Breakfast available (surcharge)
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00