Syrena Cruises
8 Halong Road Bai Chay,
Available Rooms
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About this property
Syrena Cruises offers guests an experience on a traditionally hand-crafted boat. Free WiFi is available in public areas.
Cabins are air-conditioned and offer a balcony with sea views. En suite bathroom in each cabin is fitted with shower facilities, a hairdryer and free toiletries.
Guests can enjoy swimming or kayaking in the waters of Ha Long Bay. Morning Tai Chi classes are conducted on the deck of the boat and movie nights are also organised on board.
Lotus Restaurant serves a selection of Vietnamese and international dishes while Sunset Bar offers a variety of snacks and drinks.
Syrena Cruises is a 3.5-hour drive from Noi Bai International Airport, or a 4-hour drive from Hanoi city. Please inform Syrena Cruises in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
An advance registration is required at least 03 days before arrival. The property will contact you after you book to provide instructions.
Room rates include entrance fees, insurance and kayaking.
Please note that drinks are not included in room rates.
Please note that payment is due before arrival, the property will provide detailed payment instructions.
Amenities
Free WiFi
Tours/ticket assistance
Cruise terminal shuttle (surcharge)
Snack bar/deli
Luggage storage
Rooftop terrace
Babysitting or childcare (free)
Newspapers in lobby (surcharge)
Karaoke
Terrace
Number of bars/lounges - 1
Couples/private dining
Number of coffee shops/cafes - 1
Number of meeting rooms - 1
Room service
Public transport tickets
Wine/champagne
Fruits
Outdoor furniture
Smoke-free property
Meeting rooms
Wedding services
24-hour front desk
Dry cleaning/laundry service
Airport transportation (surcharge)
Concierge services
Restaurant
Safe-deposit box at front desk
Free breakfast
Laundry facilities
Television in common areas
Arcade/game room
meeting/banquet facilities
breakfast in the room
internet services
wifi
Wheelchair accessible (may have limitations)
Laundry
Beach
Special diet menus (on request)
Lockers
Air conditioning
Daily housekeeping
shared lounge/TV area
designated smoking area
Bar
Safety Deposit Box
Beachfront
Sun terrace
express check-in/check-out
Security alarm
Smoke alarms
Fire extinguishers
Key card access
Key access
Tour or class about local culture
Cooking class
24-hour security
Happy hour
Walking tours
Movie nights
Shuttle service
Full body massage
Car hire
Packed lunches
Non-smoking throughout
Heating
Family rooms
Non-smoking rooms
Fishing
Currency exchange
Massage
Soundproof rooms
Upper floors accessible by stairs only
babysitting/child services
board games/puzzles
cashless payment available
shuttle service (additional charge)
wifi available in all areas
concierge service
hand sanitizer in guest accommodation and key areas
use of cleaning chemicals that are effective against coronavirus
contactless check-in/check-out
staff follow all safety protocols as directed by local authorities
physical distancing in dining areas
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
guest accommodation is disinfected between stays
all plates
cutlery
glasses and other tableware have been sanitized
guest accommodation sealed after cleaning
Boat tours on site
Cave exploring/spelunking on site
Kayaking on site
invoice provided
Free continental breakfast
Daily
thermometers for guests provided by property
face masks for guests available
guests have the option to cancel any cleaning services for their accommodation during their stay
physical distancing rules followed
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00