Hotel Xcalak
Calle 16 de Septiembre 181, Entre Mahatma Ghandi y Miguel HidalgoColonia Centro77940 Chetumal
Available Rooms
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About this property
Located in Chetumal, Quintana Roo region, Hotel Xcalak is set 2.4 km from Dos Mulas Beach. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation provides room service, a 24-hour front desk and currency exchange for guests.
At the hotel, every room has a wardrobe. Each room includes a desk and a flat-screen TV, and certain rooms at Hotel Xcalak have a balcony.
At the accommodation you will find a restaurant serving Mexican cuisine. Vegetarian and dairy-free options can also be requested.
Chetumal International Airport is 3 km away. Please inform Hotel Xcalak in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
A deposit via bank wire is required to secure your reservation. Hotel Xcalak will contact the guest with instructions after booking.
Amenities
process in place to check health of guests
shared stationery such as printed menus
magazines
pens
and paper removed
guest accommodation is disinfected between stays
physical distancing rules followed
delivered food is securely covered
guests have the option to cancel any cleaning services for their accommodation during their stay
face masks for guests available
invoice provided
thermometers for guests provided by property
breakfast takeaway containers
staff follow all safety protocols as directed by local authorities
hand sanitizer in guest accommodation and key areas
physical distancing in dining areas
cashless payment available
use of cleaning chemicals that are effective against coronavirus
contactless check-in/check-out
screens or physical barriers placed between staff and guests in appropriate areas
linens
towels and laundry washed in accordance with local authority guidelines
food can be delivered to guest accommodation
all plates
cutlery
glasses and other tableware have been sanitized
guest accommodation sealed after cleaning
first aid kit available
shuttle service (additional charge)
wifi available in all areas
wifi
breakfast in the room
meeting/banquet facilities
internet services
Sun terrace
Parking
Free parking
express check-in/check-out
designated smoking area
Baby safety gates
grocery deliveries
Daily housekeeping
Special diet menus (on request)
Trouser press
Free WiFi
Non-smoking throughout
Private check-in/check-out
Air conditioning
Bike tours
Shuttle service
Walking tours
24-hour security
Key access
CCTV in common areas
CCTV outside property
Currency exchange
Family rooms
Hiking
Packed lunches
Tour desk
Non-smoking rooms
Fire extinguishers
Pets allowed
Room service
Public transport tickets
Terrace
Luggage storage
Free WiFi
Restaurant
24-hour front desk
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00