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The Grand at Moon Palace

Carretera Chetumal Km. 36.5 Riviera Maya, CancúnQuintana Roo 77500
⭐ ⭐ ⭐ ⭐ ⭐

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About this property

Hotel Overview: Nestled on the sun-drenched beaches of Cancun The Grand at Moon Palace stands as a testament to luxury and eco-friendly practices. Its stunning architecture harmonizes with the natural landscape while its commitment to sustainability is evidenced by energy-efficient systems and green initiatives.

Accommodations: The Grand at Moon Palace caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 1316 elegantly appointed guestrooms. The Grand at Moon Palace boasts a variety of luxurious accommodations ranging from plush garden view rooms to opulent oceanfront suites. Each room is a haven of comfort featuring king-sized beds or double beds expansive sizes high-speed Wi-Fi flat-screen TVs minibars stocked with premium drinks and exclusive toiletries. The premium bedding and marble bathrooms add a touch of luxury while private balconies offer breathtaking views of the gardens or the turquoise Caribbean Sea.

Amenities: Guests at The Grand at Moon Palace enjoy an array of top-tier amenities including concierge services valet parking private cabana rentals by its numerous pools and VIP services such as butler and limousine rentals. The hotel also features a state-of-the-art business center for those mixing business with pleasure.

Dining Options: The hotel houses multiple exquisite dining venues including Le Chateau, which offers French cuisine prepared by Michelin-starred chefs; The Terrace, known for its panoramic rooftop views and signature seafood dishes; plus several other restaurants featuring Italian, Asian fusion,and traditional Mexican cuisines. Guests can indulge in gourmet breakfast options or enjoy themed dinner nights with exclusive wine pairings.

Nearby Location & Transportation: Conveniently located just 10 km from Cancun International Airport and close to major transportation hubs.

Nearby Attractions:

  • Just minutes away from the vibrant shopping centers like La Isla Mall (8 km) cultural hotspots such as Museo Maya de Cancun (10 km) and exciting entertainment venues including Coco Bongo Show & Disco (12 km).

Wellness And Activities: For relaxation and rejuvenation,Aqua Spa provides an array of treatments from massages to hydrotherapy. A fully equipped fitness center offers personalized training sessions while yoga classes help guests unwind against the backdrop of stunning sea views. Multiple pools provide refreshing escapes with adult-only areas ensuring tranquility.

Policies & Check-In Instructions:

  • Guests are required to present a government-issued photo ID along with a credit card or cash deposit upon check-in.
  • All special requests are subject to availability upon check-in.
  • Pets are not allowed within hotel premises.

Summary: The Grand at Moon Palace encapsulates luxury living in an eco-conscious framework making it perfect for families looking for an all-inclusive experience business travelers needing seamless amenitiesor couples seeking romantic getaways. Located close to major attractions this hotel combines convenience with exceptional service in one of Cancuns most desirable locations.

Amenities

nightclub/dj
fitness/spa locker rooms
sun loungers or beach chairs
Air hockey
Free beach club on site
Stair-free path to entrance
Handrails in stairways
Handrails in hallways
Wheelchair-accessible path to elevator
shuttle service (additional charge)
board games/puzzles
Infant/toddler toys
babysitting/child services
kids' club
children's playground
kids' outdoor play equipment
cashless payment available
use of cleaning chemicals that are effective against coronavirus
staff follow all safety protocols as directed by local authorities
hand sanitizer in guest accommodation and key areas
screens or physical barriers placed between staff and guests in appropriate areas
physical distancing in dining areas
food can be delivered to guest accommodation
contactless check-in/check-out
Number of beach bars - 1
parking on site
Free full breakfast
coffee house on site
Hiking/biking trails nearby
tennis equipment
face masks for guests available
invoice provided
breakfast takeaway containers
delivered food is securely covered
guests have the option to cancel any cleaning services for their accommodation during their stay
physical distancing rules followed
shared stationery such as printed menus
magazines
pens
and paper removed
hair cut
process in place to check health of guests
fitness classes
hair styling
hair treatments
hair colouring
airport drop off
airport pick up
guest accommodation is disinfected between stays
guest accommodation sealed after cleaning
mobile app for room service
all plates
cutlery
glasses and other tableware have been sanitized
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
Accessible airport shuttle
Basketball on site
Yoga classes/instruction on site
Hiking/biking trails on site
Bowling alley on site
Miniature golf on site
Fitness classes on site
Horse riding nearby
games room
24-hour front desk
24-hour front desk
Porter/bellhop
Marina on site
On private beach
Swimming pool
Dry cleaning/laundry service
Steam room
Sauna
Steam room
Wedding services
Pool umbrellas
Billiards or pool table
Designated smoking areas
Concierge services
ATM/banking
Outdoor pool
Hair salon
Fitness facilities
Restaurant
Conference space
Shopping on site
Airport transportation (surcharge)
Gift shops or newsstand
Coffee/tea in common areas
Free breakfast
Nightclub
Children's pool
Spa services on site
Laundry facilities
Garden
Garden
Arcade/game room
Number of coffee shops/cafes - 1
Number of swim-up bars - 5
Conference space size (meters) - 3031
Conference space size (feet) - 32630
Room service
Wine/champagne
Pool with view
Outdoor furniture
Sun umbrellas
Fruits
Number of outdoor pools - 9
Number of bars/lounges - 9
Outdoor tennis courts - 4
Number of meeting rooms - 10
Banquet hall
Ballroom
Evening entertainment
Evening entertainment
Trampoline
Rooftop pool
Heated pool
Reception hall
Rooftop terrace
Computer station
Free valet parking
Luggage storage
Free water park access
Beach sun loungers
Pool sun loungers
Beach umbrellas
Free beach cabanas
Luggage storage
Beach towels
Terrace
Terrace
Children's club (free)
Supervised childcare/activities (free)
Lockers available
Free WiFi
Free WiFi
Tours/ticket assistance
Free self parking
Snack bar/deli
Lazy river
Waterslide
Water park
Golf course on site
Wheelchair accessible (may have limitations)
Laundry
dry cleaning
Beach
Elevator
Pilates classes on site
Billiards
Fitness
Pool Bar
Free parking
Braille or raised signage
ATM/cash machine on site
Valet parking
express check-in/check-out
Accessible parking
Sun terrace
Safety Deposit Box
airport shuttle (additional charge)
wifi available in all areas
outdoor pool (all year)
Lift
wifi
breakfast in the room
internet services
meeting/banquet facilities
Wheelchair-accessible meeting spaces/business center
Private beach area
bicycle rental
Fitness centre
Snack Bar
Bar
Mini golf
designated smoking area
Tennis Court
Kid-friendly buffet
shared lounge/TV area
Business centre
Playground on site
Ecotours on site
Bowling
Tour desk
Fax/photocopying
Air conditioning
Horse riding
Snorkelling
Entertainment staff
Private check-in/check-out
Special diet menus (on request)
Trouser press
Kid meals
Swimming pool toys
Indoor play area
Lockers
Daily housekeeping
Private parking
Barber/beauty shop
Currency exchange
Spa and wellness centre
Ironing service
Family rooms
Chapel/shrine
Cycling
Car hire
Table tennis
Massage
Hot tub/jacuzzi
Fire extinguishers
Golf course (within 3 km)
Fishing
Facilities for disabled guests
Airport shuttle
Non-smoking rooms
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Outdoor furniture
Fence around pool
Beauty Services
Body scrub
Body wrap
Spa Facilities
Spa lounge/relaxation area
Make up services
Manicure
Pedicure
Body Treatments
Facial treatments
Hand massage
Full body massage
Couples massage
Head massage
Neck massage
Foot massage
Spa/wellness packages
Back massage
Shuttle service
Massage chair
Yoga classes
Personal trainer
Bike tours
Happy hour
Cooking class
Tour or class about local culture
Live music/performance
Live sport events (broadcast)
Aerobics
1 Room, 2 Guests
Hotel Rules & Policies
  • Check-in: 12:00:00
  • Check-out: 11:00:00