Blvd. Kukulcan Km 20 S N, Zona Hotelera77500 CancunQuintana Roo
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Available Rooms
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About this property
Hotel Overview: Sun Palace stands out with its commitment to eco-friendly practices and a striking architectural design. This award-winning hotel combines luxury with sustainability, creating an exclusive oasis for discerning travelers.
Accommodations: Sun Palace caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 252 elegantly appointed guestrooms. Each of the 252 rooms at Sun Palace features opulent decor and cutting-edge amenities. Guests can choose from deluxe rooms with city views or premium suites overlooking the serene garden. All accommodations include Wi-Fi, flat-screen TVs, minibars, and luxury features like premium bedding, marble bathrooms, balconies, and exclusive toiletries.
Amenities: Sun Palace offers an array of luxurious amenities including concierge services, valet parking, private cabana rentals, a fully equipped business center, and VIP services such as butler and limousine rentals.
Dining Options: Sun Palace hosts multiple dining venues including La Vista which serves gourmet Italian cuisine. The rooftop Sky Lounge offers signature dishes under the stars with panoramic city views. The hotel also provides exclusive dining experiences like wine pairings and tasting menus. Room service is available around the clock.
Nearby Location & Transportation: The hotel is conveniently located 10 kilometers from the nearest airport and 5 kilometers from the central train station. Key landmarks are within walking distance.
Nearby Attractions:
The vibrant City Mall just 3 km away offers shopping and entertainment options.
Historic Old Town - A cultural hub located just 4 km from the hotel.
Wellness And Activities: The wellness area at Sun Palace includes a state-of-the-art spa offering signature treatments and hydrotherapy sessions. A modern fitness center alongside yoga classes provides guests with options to relax or energize. The tranquil outdoor pool area enhances any stay.
Policies & Check-In Instructions:
Check-in starts at 3 PM; photo ID required
Pet policy: small pets allowed under specific conditions
All major credit cards accepted for incidental charges
Summary: Nestled in an iconic location, Sun Palace exemplifies luxurious living with eco-friendly initiatives at its heart. Ideal for both business travelers seeking convenience and leisure travelers in pursuit of relaxation amidst opulence.
Amenities
Stairwell handrail height (centimeters) - 100
Stairwell handrail height (inches) - 39
Number of hot tubs - 1
Windsurfing nearby
Golfing nearby
Scuba diving nearby
Parasailing nearby
Snorkeling nearby
Front entrance ramp
No accessible shuttle
Elevator door width (centimeters) - 89
Number of accessible parking spaces - 1
Elevator door width (inches) - 35
Accessible airport shuttle
Access to nearby outdoor pool
Free full breakfast
Daily
Number of swim-up bars - 1
invoice provided
parking on site
guests have the option to cancel any cleaning services for their accommodation during their stay
physical distancing rules followed
process in place to check health of guests
shared stationery such as printed menus
magazines
pens
and paper removed
cashless payment available
use of cleaning chemicals that are effective against coronavirus
sun loungers or beach chairs
Stair-free path to entrance
Well-lit path to entrance
Wheelchairs available on site
Wheelchair-accessible lounge
Valet for wheelchair-equipped vehicle
Handrails in stairways
Wheelchair-accessible path to elevator
Wheelchair-accessible van parking
hand sanitizer in guest accommodation and key areas
staff follow all safety protocols as directed by local authorities
contactless check-in/check-out
food can be delivered to guest accommodation
screens or physical barriers placed between staff and guests in appropriate areas
physical distancing in dining areas
mobile app for room service
all plates
cutlery
glasses and other tableware have been sanitized
linens
towels and laundry washed in accordance with local authority guidelines