Moon Palace Cancun
Carretera Cancun Chetumal Km. 36.5 KM 340 Chetumal - Cancun, CancúnQuintana Roo 77500
Available Rooms
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About this property
Hotel Overview: Nestled on the sun-drenched beaches of Cancun Moon Palace Cancun stands out with its commitment to luxury and sustainability. The resort combines modern architectural elegance with innovative eco-friendly practices ensuring a minimal environmental impact without compromising on comfort or style.
Accommodations: Moon Palace Cancun caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 2000+ rooms elegantly appointed guestrooms. Moon Palace Cancun boasts a range of luxurious accommodations including deluxe rooms suites and exclusive villas. Each space is thoughtfully designed with premium bedding marble bathrooms and private balconies offering stunning views of the Caribbean Sea or lush tropical gardens. In-room amenities include high-speed Wi-Fi flat-screen TVs and minibars stocked with gourmet snacks and beverages.
Amenities: The hotel offers an array of world-class amenities including concierge services valet parking private cabana rentals at the beachfront a fully equipped business center for corporate travelers and VIP services like butler or limousine rentals tailored to enhance guest experiences.
Dining Options: Dining at Moon Palace is an epicurean journey with over 20 dining venues including our Michelin-starred chef-led Luna Seafood, offering exquisite seafood dishes alongside panoramic ocean views. Enjoy authentic Mexican flavors at El Patio, or experience innovative Asian fusion at Tamarind. Exclusive dining experiences such as chefs table events or wine tasting menus are available upon request.
Nearby Location & Transportation: Located just 10 miles from Cancun International Airport and close to major highways making it easily accessible for travelers.
Nearby Attractions:
- La Isla Shopping Village - 8 miles An upscale shopping center featuring luxury brands and fine dining options.
- El Rey Archaeological Zone - 2 miles Explore ancient Mayan ruins set against a backdrop of beautiful beaches.
Wellness And Activities: Embrace tranquility in our expansive wellness centers featuring state-of-the-art fitness facilities, a spa offering signature treatments like hydrotherapy and aromatherapy massages. Dive into one of our multiple pools or join daily yoga sessions on the beach enhancing both mind and body rejuvenation.
Policies & Check-In Instructions:
- A valid photo ID along with a credit card is required at check-in for incidental charges.
- Special requests are subject to availability upon check-in.
- Pets are not allowed except for service animals.
Summary: Moon Palace Cancun offers unparalleled luxury perfect for families looking for indulgence business travelers seeking convenience in meetings or anyone in search of opulent relaxation
Amenities
minimarket on site
minimarket on site
minimarket on site
water sport facilities on site
water sport facilities on site
water sport facilities on site
Daily
coffee house on site
coffee house on site
coffee house on site
Sustainability/community reinvestment (10% revenue or more)
Showcase for local artists
Organic food
Locally-owned & organized tours & activities
Guest education on local ecosystems and culture
Vegan menu options available
Vegetarian menu options available
Water-efficient showers only
Water-efficient toilets only
Comprehensive food waste policy
Locally-sourced food on site (80% or more)
airport drop off
airport drop off
airport drop off
airport pick up
airport pick up
airport pick up
guests have the option to cancel any cleaning services for their accommodation during their stay
guests have the option to cancel any cleaning services for their accommodation during their stay
guests have the option to cancel any cleaning services for their accommodation during their stay
kids' pool
kids' pool
kids' pool
delivered food is securely covered
delivered food is securely covered
delivered food is securely covered
tennis equipment
tennis equipment
tennis equipment
Bicycle parking available
Hiking/biking trails nearby
Water skiing nearby
Beach volleyball on site
Motor boating nearby
Water sports equipment
Golf driving range on site
Miniature golf on site
Accessible airport shuttle
Eco-friendly cleaning products provided
LED light bulbs
Scuba diving nearby
Fitness classes on site
Boat tours nearby
Parasailing nearby
Windsurfing on site
Beach yoga on site
Health or beauty spa nearby
Yoga classes/instruction on site
Basketball on site
Golf lessons on site
Golfing on site
Kayaking on site
Humane animal treatment
Annual carbon offsets
Double-glazing on all windows
Comprehensive recycling policy
Recycling
Energy-saving switches
Personal motor watercraft nearby
Number of swim-up bars - 9
At least 80% of all lighting comes from LEDs
games room
games room
games room
sun loungers or beach chairs
sun loungers or beach chairs
sun loungers or beach chairs
fitness/spa locker rooms
fitness/spa locker rooms
fitness/spa locker rooms
Uncovered parking
Uncovered parking
nightclub/dj
nightclub/dj
nightclub/dj
Free beach club on site
Living plant wall
Eco-friendly cleaning products used
Lifeguard on site
Wheelchair-accessible path to elevator
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Wheelchairs available on site
use of cleaning chemicals that are effective against coronavirus
use of cleaning chemicals that are effective against coronavirus
use of cleaning chemicals that are effective against coronavirus
staff follow all safety protocols as directed by local authorities
staff follow all safety protocols as directed by local authorities
staff follow all safety protocols as directed by local authorities
all plates
cutlery
glasses and other tableware have been sanitized
mobile app for room service
mobile app for room service
mobile app for room service
all plates
cutlery
glasses and other tableware have been sanitized
all plates
cutlery
glasses and other tableware have been sanitized
first aid kit available
first aid kit available
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
linens
towels and laundry washed in accordance with local authority guidelines
linens
towels and laundry washed in accordance with local authority guidelines
food can be delivered to guest accommodation
food can be delivered to guest accommodation
food can be delivered to guest accommodation
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible parking
Golf cart
Wheelchair-accessible on-site restaurant
Lift
Lift
Lift
internet services
internet services
internet services
meeting/banquet facilities
breakfast in the room
breakfast in the room
breakfast in the room
meeting/banquet facilities
meeting/banquet facilities
kids' club
kids' club
kids' club
board games/puzzles
board games/puzzles
board games/puzzles
babysitting/child services
babysitting/child services
babysitting/child services
Infant/toddler toys
children's playground
children's playground
children's playground
kids' outdoor play equipment
kids' outdoor play equipment
kids' outdoor play equipment
shuttle service (additional charge)
shuttle service (additional charge)
shuttle service (additional charge)
Outdoor entertainment area
Wheelchair-accessible spa
Wheelchair-accessible pool
wifi
wifi
wifi
concierge service
concierge service
concierge service
outdoor pool (all year)
outdoor pool (all year)
outdoor pool (all year)
Wheelchair-accessible public washroom
airport shuttle (additional charge)
airport shuttle (additional charge)
airport shuttle (additional charge)
Playground on site
Snack Bar
Snack Bar
Snack Bar
Business centre
shared lounge/TV area
shared lounge/TV area
shared lounge/TV area
designated smoking area
designated smoking area
designated smoking area
Mini golf
Mini golf
Mini golf
Business centre
Business centre
Kid meals
Kid meals
Kid meals
Tennis Court
Tennis Court
Tennis Court
Kid-friendly buffet
Kid-friendly buffet
Kid-friendly buffet
Indoor play area
Indoor play area
Indoor play area
Public Bath
Public Bath
Public Bath
Private parking
Private parking
Private parking
Trouser press
Trouser press
Trouser press
Special diet menus (on request)
Special diet menus (on request)
Special diet menus (on request)
Daily housekeeping
Daily housekeeping
Daily housekeeping
Lockers
Lockers
Lockers
Air conditioning
Air conditioning
Air conditioning
Entertainment staff
Entertainment staff
Entertainment staff
Snorkelling
Snorkelling
Snorkelling
Diving
Diving
Diving
Car hire
Car hire
Car hire
Soundproof rooms
Soundproof rooms
Soundproof rooms
Chapel/shrine
Chapel/shrine
Chapel/shrine
Tour desk
Tour desk
Tour desk
Cycling
Cycling
Cycling
Currency exchange
Currency exchange
Currency exchange
Spa and wellness centre
Spa and wellness centre
Spa and wellness centre
Hot tub/jacuzzi
Hot tub/jacuzzi
Hot tub/jacuzzi
Table tennis
Beachfront
Beachfront
Beachfront
Sun terrace
Sun terrace
Sun terrace
Free Buffet Breakfast
ATM/cash machine on site
ATM/cash machine on site
ATM/cash machine on site
Valet parking
Valet parking
Valet parking
Fitness centre
Fitness centre
Fitness centre
Safety Deposit Box
Safety Deposit Box
Safety Deposit Box
Bar
Bar
Parking
Bar
Parking
Parking
Private beach area
Private beach area
Private beach area
bicycle rental
bicycle rental
bicycle rental
Elevator
Pilates classes on site
Free parking
Free parking
Free parking
Billiards
Billiards
Billiards
Pool Bar
Pool Bar
Pool Bar
Wheelchair accessible (may have limitations)
Laundry
Laundry
Laundry
Beach
Beach
Beach
dry cleaning
dry cleaning
dry cleaning
Banquet hall
Outdoor tennis courts - 2
Number of coffee shops/cafes - 2
Number of outdoor pools - 7
Number of bars/lounges - 11
Room service
Room service
Room service
Fruits
Fruits
Fruits
Sun umbrellas
Sun umbrellas
Sun umbrellas
Wine/champagne
Wine/champagne
Wine/champagne
Outdoor furniture
Live music/performance
Live music/performance
Live music/performance
Shuttle service
Shuttle service
Shuttle service
Yoga classes
Yoga classes
Yoga classes
Personal trainer
Personal trainer
Personal trainer
24-hour security
24-hour security
Key card access
Key card access
Key card access
Live sport events (broadcast)
Live sport events (broadcast)
Live sport events (broadcast)
24-hour security
Golf course (within 3 km)
Golf course (within 3 km)
Golf course (within 3 km)
Fire extinguishers
Fire extinguishers
Fire extinguishers
Smoke alarms
Smoke alarms
Smoke alarms
Ironing service
Ironing service
Ironing service
Barber/beauty shop
Barber/beauty shop
Barber/beauty shop
Family rooms
Family rooms
Family rooms
Facilities for disabled guests
Facilities for disabled guests
Fishing
Fishing
Fishing
Facilities for disabled guests
Non-smoking rooms
Non-smoking rooms
Airport shuttle
Airport shuttle
Airport shuttle
Non-smoking rooms
Multilingual staff
Picnic area
Picnic area
Picnic area
24-hour front desk
Free breakfast
Nightclub
Children's pool
Safe-deposit box at front desk
Porter/bellhop
Swimming pool
Swimming pool
Swimming pool
Full-service spa
Dry cleaning/laundry service
Fitness facilities
Restaurant
Restaurant
Restaurant
Outdoor pool
Outdoor pool
Outdoor pool
ATM/banking
Hair salon
Shopping on site
Airport transportation (surcharge)
Gift shops or newsstand
Concierge services
Garden
Arcade/game room
Television in common areas
Coffee/tea in common areas
Laundry facilities
Wedding services
Designated smoking areas
Pool umbrellas
Marina on site
Spa treatment room(s)
Steam room
Sauna
Free WiFi
Golf course on site
Tennis on site
Waterslide
Water park
Water park
Water park
Free reception
Airport transportation
Billiards or pool table
Tours/ticket assistance
Pool sun loungers
Beach sun loungers
Beach towels
Water dispenser
Games
Foosball
Concerts/live shows
Evening entertainment
Lockers available
Pro shop
Clubhouse
Private picnics
Designer stores on site
Babysitting or childcare (surcharge)
Children's club (free)
Terrace
Karaoke
Supervised childcare/activities (free)
Free self parking
Free valet parking
Snack bar/deli
Turkish bath/Hammam
Luggage storage
Beach umbrellas
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00