Hotel Sur Bacalar
Avenida 3 Entre Calle 24 Y 26,
Available Rooms
Loading rooms...
About this property
Hotel Sur Bacalar has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Free private parking is available and the hotel also features bike hire for guests who want to explore the surrounding area.
At the hotel, the rooms are fitted with a wardrobe. Complete with a private bathroom fitted with a bath or shower and free toiletries, all rooms at Hotel Sur Bacalar have a flat-screen TV and air conditioning, and some rooms also boast a terrace. The units have a safety deposit box.
The accommodation offers an à la carte or American breakfast.
Chetumal International Airport is 35 km from the property. Please inform Hotel Sur Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Amenities
24-hour security
Smoke alarms
CCTV outside property
Live sport events (broadcast)
Themed dinner nights
Shuttle service
Head massage
Couples massage
Hand massage
Full body massage
Outdoor furniture
Foot massage
Neck massage
Back massage
Plunge pool
Room service
Luggage storage
24-hour front desk
Garden
Outdoor pool
Restaurant
Free WiFi
Swimming pool
Swimming pool
Non-smoking rooms
Airport shuttle
Fire extinguishers
Pets allowed
Family rooms
Spa and wellness centre
Massage
Tour desk
Heating
Car hire
Private check-in/check-out
Air conditioning
Non-smoking throughout
Allergy-free room
Private parking
designated smoking area
all plates
cutlery
glasses and other tableware have been sanitized
mobile app for room service
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
hand sanitizer in guest accommodation and key areas
staff follow all safety protocols as directed by local authorities
food can be delivered to guest accommodation
contactless check-in/check-out
physical distancing in dining areas
screens or physical barriers placed between staff and guests in appropriate areas
guest accommodation sealed after cleaning
guest accommodation is disinfected between stays
airport drop off
airport pick up
process in place to check health of guests
shared stationery such as printed menus
magazines
pens
and paper removed
physical distancing rules followed
delivered food is securely covered
thermometers for guests provided by property
breakfast takeaway containers
guests have the option to cancel any cleaning services for their accommodation during their stay
face masks for guests available
invoice provided
bicycle rental
Safety Deposit Box
Parking
Bar
Free parking
Parking garage
express check-in/check-out
use of cleaning chemicals that are effective against coronavirus
cashless payment available
shuttle service (additional charge)
internet services
outdoor pool (all year)
wifi
concierge service
airport shuttle (additional charge)
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00