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Hotel Puerta del Cielo

Carretera Bacalar-Xtomoc, Cancun - Chetumal 4815, 77930 Bacalar, Q.R.,
⭐ ⭐ ⭐

Available Rooms

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About this property

Hotel Overview: Nestled in the lush landscapes of Bacalar Hotel Puerta del Cielo stands out with its eco-friendly initiatives and stunning modern architecture. This sanctuary not only promises luxury but also practices sustainability with its energy-efficient operations and locally sourced materials.

Accommodations: Hotel Puerta del Cielo caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 100 elegantly appointed guestrooms. Each room at Hotel Puerta del Cielo exudes opulence with spacious layouts ranging from 30 to 50 square meters. Guests can choose from deluxe rooms suites or penthouses all featuring king-sized beds draped in premium linens marble bathrooms equipped with rainfall showers private balconies offering panoramic views of either the city or the serene hotel gardens and state-of-the-art amenities including high-speed Wi-Fi flat-screen TVs and gourmet minibars.

Amenities: Hotel Puerta del Cielo caters to every whim with its array of top-tier services including round-the-clock concierge service valet parking private cabana rentals by the poolside an upscale business center for corporate needs and exclusive VIP treatments like personal butler services and limousine rentals.

Dining Options: Gastronomy at Hotel Puerta del Cielo is an art form with three exclusive restaurants Celeste offers innovative international cuisine prepared by Michelin-starred chefs; Aurora, specializing in local delicacies served in a breathtaking rooftop setting; signature breakfasts are available daily along with personalized room service options for private dining experiences like wine pairings or tasting menus.

Nearby Location & Transportation: Conveniently located just 20 kilometers from Bacalar Airport and 15 kilometers from the nearest train station making it easily accessible for international travelers. Major highways are just minutes away providing swift access to surrounding cities.

Nearby Attractions:

  • Bacalar Lagoon - A pristine natural wonder just 5km away offering water sports and scenic boat tours
  • Cenote Azul - Dive into crystal-clear waters located only 3km from the hotel

Wellness And Activities: Indulge in ultimate relaxation at our full-service spa offering signature treatments such as aromatic hydrotherapy sessions or bespoke massages. The wellness area includes a modern fitness center open 24/7 featuring state-of-the-art equipment and various classes like yoga or pilates. The tranquil outdoor pool area is perfect for unwinding under the sun.

Policies & Check-In Instructions:

  • Check-in begins at 3 PM using automated kiosks for efficiency. Please present identification upon arrival.
  • Pets are welcome subject to prior approval and applicable fees.
  • All major credit cards are accepted ensuring hassle-free payments.

Summary: Luxury meets convenience at Hotel Puerta del Cielo ideal for discerning travelers seeking exclusivity in Bacalar’s enchanting settings. Perfect for both business trips and leisure vacations it stands out due to its sustainable practices high-end amenities first-class dining options wellness facilities coupled with strategic location near major attractions making it highly recommendable by travel agents.

Amenities

Hair dryer (on request)
Snack Bar
Bar
Parking
Outdoor Swimming Pool
Air Conditioned
Private beach area
Housekeeping
Safety Deposit Box
TV Channels
Shower
Beachfront
Air conditioning
Daily housekeeping
Private parking
Ecotours nearby
Private bathrooms
meeting/banquet facilities
internet services
breakfast in the room
Adults Only
Beach
Canoeing
Free Wireless Internet access
Pool Bar
Air Condition in rooms
Free parking
Sun terrace
Self Laundry
Windsurfing
Massage
Cycling
Snorkelling
Diving
Non-smoking throughout
Fishing
Fire extinguishers
CCTV outside property
Airport shuttle
Non-smoking rooms
CCTV in common areas
Wine/champagne
Sun umbrellas
Outdoor furniture
Spa/wellness packages
Banquet hall
Electric car charging station
Mosquito nets
Couples/private dining
Terrace
Beach towels
Number of bars/lounges - 1
Number of outdoor pools - 2
Room service
Number of poolside bars - 1
Pool umbrellas
Free WiFi
Beach umbrellas
Beach sun loungers
Pool sun loungers
Luggage storage
Free self parking
Swimming pool
Smoke-free property
Wedding services
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Outdoor pool
Restaurant
Garden
Breakfast available (surcharge)
Uncovered parking
sun loungers or beach chairs
cashless payment available
use of cleaning chemicals that are effective against coronavirus
Walkway to water
Handrails in stairways
Wheelchair accessible – no
Well-lit path to entrance
electric vehicle charging station
wifi
outdoor pool (all year)
airport shuttle (additional charge)
wifi available in all areas
hand sanitizer in guest accommodation and key areas
staff follow all safety protocols as directed by local authorities
all plates
cutlery
glasses and other tableware have been sanitized
linens
towels and laundry washed in accordance with local authority guidelines
first aid kit available
airport drop off
airport pick up
process in place to check health of guests
physical distancing rules followed
guests have the option to cancel any cleaning services for their accommodation during their stay
Hiking/biking trails nearby
face masks for guests available
thermometers for guests provided by property
delivered food is securely covered
parking on site
invoice provided
coffee house on site
Windsurfing nearby
Fishing nearby
Snorkeling nearby
1 Room, 2 Guests
Hotel Rules & Policies
  • Check-in: 12:00:00
  • Check-out: 11:00:00