Diplomat
D.Kunayev Str. 29 1 10000 Astana, Astana the left coast 010000
Available Rooms
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About this property
Located in the centre of Astana City, Diplomat Hotel by AG Hotels Group features a spa centre with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away.
Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colours and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, minibar and complimentary bathrobe.
A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes.
Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people.
The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 500 metres of the Diplomat Hotel & Business Centre. Several shopping malls are also nearby. Please inform Diplomat Hotel by AG Hotels Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note that the spa centre works daily from 07:00 until 00:00.
Amenities
Laundry
Wheelchair accessible parking
meeting/banquet facilities
Lift
internet services
wifi
wifi available in all areas
Safety Deposit Box
Fitness centre
ATM/cash machine on site
express check-in/check-out
Elevator
Free parking
Fitness
Bar
Accessible parking
Parking
Private parking
designated smoking area
Spa Facilities
Head massage
Full body massage
Couples massage
Foot massage
Back massage
Hand massage
Neck massage
Spa lounge/relaxation area
Smoke alarms
Key card access
Security alarm
24-hour security
Wheelchair accessible
Room service
Number of poolside bars - 1
Wine/champagne
Fruits
Number of indoor pools - 1
Conference space size (meters) - 67
Conference space size (feet) - 721
Number of coffee shops/cafes - 1
Massage
Spa and wellness centre
Currency exchange
Ironing service
Family rooms
Fire extinguishers
CCTV outside property
CCTV in common areas
Non-smoking rooms
Fax/photocopying
Tour desk
Heating
Soundproof rooms
Air conditioning
Non-smoking throughout
Trouser press
Lockers
Daily housekeeping
Free self parking
Conference center
Turkish bath/Hammam
24-hour business center
Free WiFi
Tours/ticket assistance
Sauna
Smoke-free property
Express check-in
Wedding services
Luggage storage
Computer station
Train station pickup (surcharge)
Free long-term parking
Babysitting or childcare (surcharge)
Terrace
Number of bars/lounges - 3
Street parking
Banquet hall
Karaoke
24-hour front desk
Free newspapers in lobby
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Dry cleaning/laundry service
Express check-out
Porter/bellhop
Steam room
Spa treatment room(s)
Meeting rooms
Swimming pool
Full-service spa
Television in common areas
Breakfast available (surcharge)
Coffee/tea in common areas
Laundry facilities
Gift shops or newsstand
Concierge services
Conference space
Airport transportation (surcharge)
Fitness facilities
Indoor pool
Restaurant
ATM/banking
Bicycle rentals nearby
Wheelchair accessible – no
indoor pool (all year)
hammam
staff follow all safety protocols as directed by local authorities
physical distancing in dining areas
screens or physical barriers placed between staff and guests in appropriate areas
linens
towels and laundry washed in accordance with local authority guidelines
food can be delivered to guest accommodation
fitness/spa locker rooms
cashless payment available
use of cleaning chemicals that are effective against coronavirus
invoice provided
parking on site
coffee house on site
first aid kit available
all plates
cutlery
glasses and other tableware have been sanitized
guest accommodation sealed after cleaning
process in place to check health of guests
guest accommodation is disinfected between stays
delivered food is securely covered
kids' pool
guests have the option to cancel any cleaning services for their accommodation during their stay
physical distancing rules followed
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00