Grand Tien Shan
Bogenbay Batyr Street 115 50000 Almaty, 050000 Almaty
Available Rooms
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About this property
Stylish restaurants, a spa centre with indoor pool and free Wi-Fi are featured at this central hotel, located opposite Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 300 metres away.
Elegant, air-conditioned rooms with rich carpet flooring and modern en suite bathrooms are offered at Grand Tien Shan Hotel. Each includes satellite TV, bathrobes and toiletries.
International and Kazakh dishes are offered at the Nauryz restaurant, and an American-style breakfast is served every morning. Guests can enjoy drinks in the Cigara Club or in the lobby bar.
Grand Tien Shan‘s Bali spa includes a fitness centre, saunas and a steam bath. Massages and cosmetic treatments can be booked at the Velours de Rose beauty salon.
The hotel is just a 5-minute walk from many of Almaty’s sights, including the Abay Opera House and the Ascension Cathedral. Please inform Grand Tien Shan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note that children younger than 6 years old are not allowed to visit the spa centre. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule:
- 08.00 a.m. – 17.00 p.m. on weekdays
- 08.00 a.m. - 15.00 p.m. on Saturdays
On Sundays children younger than 12 years old are not allowed to visit the spa centre.
Amenities
Conference space
Airport transportation (surcharge)
Shopping on site
Laundry facilities
Coffee/tea in common areas
Fitness facilities
Indoor pool
Restaurant
Concierge services
Gift shops or newsstand
ATM/banking
Hair salon
Spa services on site
Safe-deposit box at front desk
Free breakfast
Multilingual staff
Business center
Porter/bellhop
24-hour front desk
Sauna
Smoke-free property
Wedding services
Spa treatment room(s)
Full-service spa
Steam room
Dry cleaning/laundry service
Limo or Town Car service available
Free wired Internet
Conference center
Tours/ticket assistance
Free WiFi
Computer station
Free self parking
Turkish bath/Hammam
Luggage storage
Pool sun loungers
Number of bars/lounges - 1
Number of indoor pools - 2
Number of meeting rooms - 1
Conference space size (meters) - 888
Conference space size (feet) - 9555
Number of coffee shops/cafes - 1
Wheelchair accessible
Room service
Heating
Tour desk
Packed lunches
Spa and wellness centre
Massage
Ironing service
Solarium
Barber/beauty shop
Family rooms
Airport shuttle
Non-smoking rooms
24-hour security
Shuttle service
Key access
Key card access
Security alarm
Smoke alarms
Fire extinguishers
No accessible airport shuttle
No accessible shuttle
Daily
breakfast takeaway containers
face masks for guests available
delivered food is securely covered
thermometers for guests provided by property
airport pick up
guest accommodation sealed after cleaning
guest accommodation is disinfected between stays
airport drop off
process in place to check health of guests
physical distancing rules followed
guests have the option to cancel any cleaning services for their accommodation during their stay
staff follow all safety protocols as directed by local authorities
hand sanitizer in guest accommodation and key areas
use of cleaning chemicals that are effective against coronavirus
linens
towels and laundry washed in accordance with local authority guidelines
mobile app for room service
all plates
cutlery
glasses and other tableware have been sanitized
physical distancing in dining areas
food can be delivered to guest accommodation
Wheelchair accessible – no
hammam
indoor pool (all year)
shuttle service (additional charge)
concierge service
wifi
Lift
wifi available in all areas
airport shuttle (additional charge)
meeting/banquet facilities
breakfast in the room
internet services
dry cleaning
Laundry
express check-in/check-out
ATM/cash machine on site
Free Buffet Breakfast
Fitness centre
Safety Deposit Box
Bar
designated smoking area
Business centre
Fax/photocopying
Trouser press
Special diet menus (on request)
Air conditioning
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00