Hotel Overview: Nairobi Serena stands out with its commitment to eco-friendly practices and stunning African-inspired architecture offering an oasis of tranquility and luxury in the heart of Nairobi.
Accommodations: Nairobi Serena caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 199 elegantly appointed guestrooms. Rooms range from cozy Standard Rooms to expansive Executive Suites. Each room features plush bedding marble bathrooms and premium toiletries. Guests can enjoy modern amenities like Wi-Fi flat-screen TVs and minibars. Select rooms offer balconies with views of the city or lush hotel gardens.
Amenities: The hotel boasts a comprehensive range of luxurious amenities including concierge services valet parking private cabana rentals at the poolside a well-equipped business center and exclusive VIP services such as personal butler and limousine rentals.
Nearby Location & Transportation: Conveniently located just 18 km from Jomo Kenyatta International Airport and close to Nairobis main railway station. The hotel serves as an ideal base for exploring the vibrant city.
Nearby Attractions:
The Nairobi National Museum (2 km) - Explore Kenyas rich heritage.
Giraffe Centre (10 km) - Get up close with giraffes in a conservation setting.
Wellness And Activities: Guests can indulge in a state-of-the-art spa offering bespoke treatments, relax in the serene outdoor pool or stay active at the fully-equipped fitness center which hosts regular yoga classes.
Policies & Check-In Instructions:
Valid photo ID required upon check-in
Pets are not permitted within the premises
Designated smoking areas provided
Inform reception of any special requirements prior to arrival
Summary: Nairobi Serena offers unmatched luxury combined with eco-friendly practices making it perfect for families business travelers and luxury seekers alike. Its prime location near key attractions along with its high-end amenities ensures every guest has a memorable stay.
Amenities
invoice provided
parking on site
Number of swim-up bars - 1
kids' pool
shared stationery such as printed menus
magazines
pens
and paper removed
physical distancing rules followed
breakfast takeaway containers
delivered food is securely covered
face masks for guests available
coffee house on site
babysitting/child services
cashless payment available
sun loungers or beach chairs
concierge service
wifi available in all areas
airport shuttle (additional charge)
children's playground
shuttle service (additional charge)
process in place to check health of guests
guest accommodation is disinfected between stays
all plates
cutlery
glasses and other tableware have been sanitized
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
screens or physical barriers placed between staff and guests in appropriate areas
physical distancing in dining areas
food can be delivered to guest accommodation
staff follow all safety protocols as directed by local authorities
use of cleaning chemicals that are effective against coronavirus
hand sanitizer in guest accommodation and key areas