Yutorelo An
1300-119 Gora, Hakone 250-0408Ashigarashimo-gunKanagawa-ken
Available Rooms
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About this property
Conveniently located just a 2-minute walk from Nakagora Station on the Hakone Tozan Cable Car, Yotorelo-an offers indoor and outdoor hot spring baths, free WiFi at the lobby, and an on-site bar. Free private parking is also available at the ryokan.
The rooms are equipped with a flat-screen TV, an electric kettle and a refrigerator. Each also comes with free toiletries, slippers and a toilet. Some rooms have a private bathroom, while others share one.
Guests can reserve a private hot spring bath or relax in the free-use massage chairs. A free shuttle service from Gora Station and a 24-hour front desk are also on offer.
A traditional Japanese multi-course meal featuring seasonal produces is served for dinner, while a Japanese set meal is served for breakfast.
The Hakone Open-Air Museum is located a 20-minute cable car ride away, while Owakudani can be accessed within an 8-minute drive or cable car ride. Lake Ashi can be visited within a 20-minute drive from Ryokan Yutorelo-an. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Check-in is available for guests without a meal-plan or have breakfast-included plan rate until 22:00.
Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be cancelled, and no refund will be given.
Guests without a meal plan who want to eat meals at the property must make a reservation by 16:00 on the day of for dinner, and 21:00 on the day of for breakfast next day.
Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.
Guests bringing children up to age 12 years old must contact the hotel for the child rates.
Free shuttle service from Gora Train Station is available between 15:00-18:00. Please call the property upon arrival at the station. Contact details can be found on the booking confirmation.
Amenities
Hot springs on site
parking on site
thermometers for guests provided by property
face masks for guests available
invoice provided
physical distancing rules followed
guests have the option to cancel any cleaning services for their accommodation during their stay
process in place to check health of guests
all plates
cutlery
glasses and other tableware have been sanitized
guest accommodation sealed after cleaning
guest accommodation is disinfected between stays
Multilingual staff
Safe-deposit box at front desk
24-hour front desk
Breakfast available (surcharge)
Garden
Shopping on site
Fireplace in lobby
Restaurant
Free train station pickup
Free self parking
Parking (limited spaces)
Smoke-free property
Free WiFi
Free train station drop-off
Water dispenser
Vending machine
Luggage storage
Terrace
Wine/champagne
Key access
Massage chair
Shuttle service
Non-smoking rooms
Smoke alarms
CCTV in common areas
CCTV outside property
internet services
Lift
wifi
Handrails in stairways
No elevator (single level property)
shuttle service (free)
Well-lit path to entrance
Wheelchair accessible – no
vending machine (drinks)
staff follow all safety protocols as directed by local authorities
hand sanitizer in guest accommodation and key areas
use of cleaning chemicals that are effective against coronavirus
cashless payment available
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
screens or physical barriers placed between staff and guests in appropriate areas
physical distancing in dining areas
Sun terrace
Free parking
designated smoking area
Parking
Safety Deposit Box
Private check-in/check-out
Special diet menus (on request)
Air conditioning
Hot spring bath
Kid meals
Open-air bath
Public Bath
Daily housekeeping
Private parking
Heating
Fax/photocopying
Non-smoking throughout
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00