Hakone Chiyodasou
1320-275 Gora Hakone-machi, Ashigarashimo-gun Kanagawa Japan
Available Rooms
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About this property
Spacious rooms with a marble bath, 24-hour front desk and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It boasts the area’s largest spa, 2 indoor hot-spring baths. Free WiFi is offered in all areas.
Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a minibar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch blu-ray or satellite channels on the 40-inch flat-screen TV, and mineral water and a morning newspaper are provided.
The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking.
You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace.
Open for all meals, The Dining Room serves Western cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. Reservations are required for dinner in the dining room. A la carte lunch items and snacks can be found at the cosy Living Room. Please inform Hyatt Regency Hakone Resort and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
To use the hotels free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotels logo.
No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle buses are available from 10:00-18:30.
Amenities
dry cleaning
Parking garage
Free parking
meeting/banquet facilities
Laundry
Lift
breakfast in the room
internet services
wifi available in all areas
electric vehicle charging station
fitness/spa locker rooms
board games/puzzles
shuttle service (free)
concierge service
wifi
cashless payment available
hand sanitizer in guest accommodation and key areas
use of cleaning chemicals that are effective against coronavirus
physical distancing in dining areas
staff follow all safety protocols as directed by local authorities
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
food can be delivered to guest accommodation
guest accommodation is disinfected between stays
all plates
cutlery
glasses and other tableware have been sanitized
coffee house on site
parking on site
invoice provided
process in place to check health of guests
delivered food is securely covered
thermometers for guests provided by property
physical distancing rules followed
guests have the option to cancel any cleaning services for their accommodation during their stay
Spa lounge/relaxation area
Spa/wellness packages
Spa Facilities
Shuttle service
Security alarm
Smoke alarms
24-hour security
Key card access
CCTV outside property
CCTV in common areas
Fire extinguishers
Luggage storage
Room service
Wine/champagne
Emergency cord in bathroom
Toilet with grab rails
Wheelchair accessible
Restaurant
24-hour front desk
Garden
Free WiFi
Accessible parking
Parking
Sun terrace
Safety Deposit Box
express check-in/check-out
shared lounge/TV area
Bar
designated smoking area
Kid meals
Indoor play area
Public Bath
Special diet menus (on request)
Trouser press
Hot spring bath
Daily housekeeping
Fax/photocopying
Heating
Non-smoking throughout
Air conditioning
Currency exchange
Ironing service
Massage
Spa and wellness centre
Non-smoking rooms
Facilities for disabled guests
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00