Turquesa Playa Resort
Calle Antonio Ruiz Ãlvarez 7, 38400 Puerto de la CruzTenerife
Available Rooms
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About this property
Alua Tenerife is 300 metres from Playa JardÃn and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course.
Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service.
The establishment offers My Favorite Club®, with exclusive services such as:
- personalized check-in and check-out, access to My Favorite Club Lounge with snacks and drinks,
- access to exclusive areas
- and welcome bottle of sparkling wine and a letter from the General Manager at check-in.
Each room comes with a fridge, balcony or terrace and satellite TV. A safe, cot or extra bed are available on request. Air conditioning is available during certain hours of the day throughout the summer months. Free WiFi is available in rooms.
There is a small on-site shopping centre including a supermarket. There is a children’s play area and a games room.
There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island. Please inform Alua Tenerife in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.
Only dogs are allowed with some conditions: Maximum 10kg, price 20€/night, only in My Favorite Club Rooms and it is necessary to contact with hotel before to check availability
Amenities
Parking garage
Billiards
Fitness
Accessible parking
Fitness centre
bicycle rental
Parking
Bar
Snack Bar
Sun terrace
ATM/cash machine on site
Safety Deposit Box
wifi
outdoor pool (all year)
concierge service
internet services
meeting/banquet facilities
indoor pool (all year)
shuttle service (additional charge)
wifi available in all areas
kids' pool
physical distancing rules followed
screens or physical barriers placed between staff and guests in appropriate areas
linens
towels and laundry washed in accordance with local authority guidelines
first aid kit available
mobile app for room service
all plates
cutlery
glasses and other tableware have been sanitized
guest accommodation is disinfected between stays
hand sanitizer in guest accommodation and key areas
staff follow all safety protocols as directed by local authorities
physical distancing in dining areas
cashless payment available
parking on site
invoice provided
Evening entertainment
Terrace
Wine/champagne
Fruits
Strollers
Heated pool
Tour desk
Diving
Fax/photocopying
Car hire
Table tennis
Massage
Family rooms
Entertainment staff
Air conditioning
Special diet menus (on request)
Non-smoking throughout
Tennis Court
Private parking
Daily housekeeping
CCTV in common areas
CCTV outside property
Fire extinguishers
Security alarm
Smoke alarms
Live music/performance
Pets allowed
Facilities for disabled guests
Non-smoking rooms
Shuttle service
Pet basket
Pet bowls
Sun umbrellas
Outdoor furniture
Free WiFi
24-hour front desk
Swimming pool
Garden
Outdoor pool
Indoor pool
Restaurant
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00