Hotel Aquaterra
Bulnes 299, Puerto Natales
Available Rooms
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About this property
Conveniently located in the heart of Puerto Natales, Hotel Aquaterra offers 12 rooms only three blocks away from Last Hope Sound waterfront and two blocks from the main square. The Municipal History Museum is located nextdoor. Free WiFi access is available throughout this property.
Rooms at Hotel Aquaterra are decorated with regional arts and crafts, and feature a private bathroom. Guests are served a complimentary buffet breakfast daily.
Hotel Aquaterra features a 24-hour front desk, with a luggage storage service free of charge for guests. The property also features a computer with internet access, exclusively available for guest use.
Guests enjoy regional specialities at Hotel Aquaterra´s restaurant and the cafeteria serves fine coffee and homemade pastries.
Guests can park their vehicles free of charge in the roads surrounding the property. Please inform Hotel Aquaterra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note this property does not feature any TVs.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger wont be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
Amenities
Non-smoking rooms
24-hour security
Smoke alarms
Fire extinguishers
CCTV outside property
CCTV in common areas
Daily housekeeping
Public Bath
Non-smoking throughout
Heating
Tour desk
Free WiFi
Luggage storage
24-hour front desk
Restaurant
Laundry
Bar
internet services
wifi
screens or physical barriers placed between staff and guests in appropriate areas
contactless check-in/check-out
linens
towels and laundry washed in accordance with local authority guidelines
guest accommodation is disinfected between stays
all plates
cutlery
glasses and other tableware have been sanitized
first aid kit available
guest accommodation sealed after cleaning
physical distancing in dining areas
staff follow all safety protocols as directed by local authorities
use of cleaning chemicals that are effective against coronavirus
hand sanitizer in guest accommodation and key areas
cashless payment available
board games/puzzles
process in place to check health of guests
shared stationery such as printed menus
magazines
pens
and paper removed
physical distancing rules followed
guests have the option to cancel any cleaning services for their accommodation during their stay
breakfast takeaway containers
face masks for guests available
delivered food is securely covered
thermometers for guests provided by property
coffee house on site
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00