Hotel Serena Dream
Finlandia 881,
Available Rooms
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About this property
Featuring pool views, Aparthotel Serena Dream provides accommodation with patio, around 2.1 km from Playa Los Fuertes. This aparthotel features a private pool, a garden and free private parking. The aparthotel has family rooms and facilities for disabled guests.
The units in the aparthotel are equipped with a flat-screen TV with satellite channels. Featuring a private bathroom with free toiletries, units at the aparthotel also offer free WiFi, while selected rooms are fitted with a terrace. At the aparthotel, all units come with bed linen and towels.
Guests can take advantage of the warm weather with the propertys barbecue facilities.
You can play table tennis at this 4-star aparthotel. Outdoor play equipment is also available for guests at the aparthotel.
La Serena Lighthouse is 1.5 km from Aparthotel Serena Dream, while Francisco de Aguirre Avenue is 1.6 km away. La Florida Airport is 7 km from the property. This property is accessible via an unpaved road, which may be unsuitable for some vehicles.
Please inform Aparthotel Serena Dream in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isnt accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isnt provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
Amenities
Outdoor pool
Garden
24-hour front desk
Swimming pool
Swimming pool
Free WiFi
Luggage storage
Terrace
Pool with view
Shallow end
24-hour security
Key access
CCTV in common areas
CCTV outside property
Fire extinguishers
Non-smoking rooms
Facilities for disabled guests
Family rooms
Table tennis
Soundproof rooms
BBQ facilities
Tour desk
Heating
Non-smoking throughout
Private check-in/check-out
Private parking
designated smoking area
shared lounge/TV area
Parking
Safety Deposit Box
Sun terrace
Valet parking
Pool Bar
Free parking
internet services
wifi
concierge service
wifi available in all areas
kids' outdoor play equipment
children's playground
outdoor pool (seasonal)
cashless payment available
use of cleaning chemicals that are effective against coronavirus
hand sanitizer in guest accommodation and key areas
staff follow all safety protocols as directed by local authorities
physical distancing in dining areas
screens or physical barriers placed between staff and guests in appropriate areas
contactless check-in/check-out
linens
towels and laundry washed in accordance with local authority guidelines
first aid kit available
guest accommodation sealed after cleaning
guest accommodation is disinfected between stays
process in place to check health of guests
shared stationery such as printed menus
magazines
pens
and paper removed
physical distancing rules followed
guests have the option to cancel any cleaning services for their accommodation during their stay
thermometers for guests provided by property
face masks for guests available
invoice provided
parking on site
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00