The Castle At Swan Lake
7905 Greenhow Road, VernonBritish Columbia V1B 3S2
Available Rooms
Loading rooms...
About this property
Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed.
The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room
Business travellers can enjoy the meeting facilities and business centre. A terrace with a garden is available. Free parking is provided.
The hotel is only 10 km from UBC Okanagan Campus and 6 km from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 49 km from the property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Castle at Swan Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property is located in a busy area and guests may experience noise.
A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note, the swimming pool is closed for the Winter season.
Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.
Please note that the property is built on the side of a hill so it may be difficult for some guests with mobility issues. Certain rooms are partially handicap accessible.
Please note, room views can be requested, but cannot be guaranteed.
To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.
The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee
Amenities
Outdoor pool
Restaurant
Barbecue grill(s)
Laundry facilities
Garden
Arcade/game room
Television in common areas
Picnic area
Free newspapers in lobby
24-hour front desk
Front desk (limited hours)
Business center
Dry cleaning/laundry service
Swimming pool
Designated smoking areas
Outdoor seasonal pool
Free WiFi
Pool umbrellas
Smoke alarms
Security alarm
24-hour security
Fence around pool
Sun umbrellas
Outdoor furniture
Non-smoking rooms
Golf course (within 3 km)
Fire extinguishers
CCTV outside property
CCTV in common areas
Toilet with grab rails
Wheelchair accessible
Higher level toilet
Pet bowls
Number of meeting rooms - 1
Heated pool
Vending machine
Free RV
bus
truck parking
Terrace
Pool sun loungers
Free wired Internet
Luggage storage
Computer station
Free self parking
Laundry
Wheelchair accessible (may have limitations)
Elevator
Free parking
meeting/banquet facilities
internet services
wifi
Lift
wifi available in all areas
Facilities for disabled guests
Family rooms
Hot tub/jacuzzi
BBQ facilities
Heating
Air conditioning
Non-smoking throughout
Fax/photocopying
Sun terrace
express check-in/check-out
Accessible parking
Parking
Private parking
shared lounge/TV area
Business centre
designated smoking area
guests have the option to cancel any cleaning services for their accommodation during their stay
physical distancing rules followed
shared stationery such as printed menus
magazines
pens
and paper removed
Number of spa tubs - 1
parking on site
invoice provided
No accessible shuttle
Casino nearby
staff follow all safety protocols as directed by local authorities
physical distancing in dining areas
contactless check-in/check-out
screens or physical barriers placed between staff and guests in appropriate areas
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
guest accommodation is disinfected between stays
guest accommodation sealed after cleaning
all plates
cutlery
glasses and other tableware have been sanitized
board games/puzzles
outdoor pool (seasonal)
vending machine (drinks)
use of cleaning chemicals that are effective against coronavirus
hand sanitizer in guest accommodation and key areas
sun loungers or beach chairs
cashless payment available
vending machine (snacks)
Food and water bowls
Change of bed sheets (on request)
Change of towels (on request)
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00