Hotel Overview: Nestled in the heart of Gramado, Wish Serrano stands out with its eco-conscious luxury and stunning alpine architecture. This award-winning hotel is renowned for its sustainable practices and prime location, offering a blend of tranquility and accessibility to the city's vibrant culture.
Accommodations: Wish Serrano caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 268 elegantly appointed guestrooms. Each room at Wish Serrano exudes elegance and comfort. From deluxe suites to standard rooms, all feature plush bedding, marble bathrooms, and state-of-the-art amenities including Wi-Fi, flat-screen TVs, and minibars. Guests can enjoy breathtaking views of the garden or cityscape from private balconies. The luxurious touches like premium toiletries enhance each stay.
Amenities: Wish Serrano provides a plethora of luxurious amenities including concierge services, valet parking, business centers, and private cabana rentals. Exclusive VIP services such as butler services and limousine rentals are also available to ensure a memorable experience.
Dining Options: Dine in style at one of Wish Serrano’s four exquisite restaurants. Maggiore Lounge e Bar offers innovative Italian cuisine with a modern twist. For an exclusive dining experience try our gourmet tasting menus or enjoy rooftop dining with panoramic views of Gramado.
Nearby Location & Transportation: The hotel is conveniently located just 120 km from Porto Alegre Airport and 3 km from Gramado Bus Station, making it easily accessible for both domestic and international travelers.
Nearby Attractions:
Black Lake Park - 2 km: A serene spot ideal for leisurely walks or family picnics.
Mini Mundo - 1.5 km: A miniaturized city attraction that fascinates children and adults alike.
Wellness And Activities: Indulge in relaxation at our full-service spa offering signature treatments like hydrotherapy and aromatherapy massages. The fitness center is equipped with state-of-the-art machines while yoga classes provide a calming retreat amidst nature.
Policies & Check-In Instructions:
Government-issued photo identification is required upon check-in.
Extra-person charges may apply depending on property policy.
Special requests are subject to availability upon check-in.
Summary: Nestled amidst lush greenery yet close to bustling downtown attractions,Wish Serrano caters to both leisure seekers & business travelers seeking unparalleled luxury & service.Specializing in eco-friendly hospitality,this resort offers an exquisite blend of comfort & exclusivity.
Amenities
Designated smoking areas
Billiards or pool table
Steam room
Sauna
Tennis on site
Snack bar/deli
Free WiFi
Tours/ticket assistance
Free wired Internet
Luggage storage
Valet parking (surcharge)
Pool sun loungers
Banquet hall
Heated pool
Rooftop pool
Rooftop pool
Heated pool
Babysitting or childcare (surcharge)
Children's club (surcharge)
Supervised childcare/activities (surcharge)
Karaoke
Karaoke
Concerts/live shows
Evening entertainment
Evening entertainment
Bingo
Bingo
24-hour front desk
Free newspapers in lobby
Picnic area
Multilingual staff
Free breakfast
Children's pool
Safe-deposit box at front desk
Spa services on site
Full-service spa
Swimming pool
Swimming pool
Dry cleaning/laundry service
Business center
Garden
Arcade/game room
Laundry facilities
Fireplace in lobby
Barbecue grill(s)
Conference space
Shopping on site
Concierge services
Restaurant
Restaurant
Fitness facilities
Indoor pool
Indoor pool
Outdoor pool
Outdoor pool
Hair salon
Number of outdoor pools - 1
Number of coffee shops/cafes - 1
Number of bars/lounges - 1
Number of poolside bars - 1
Number of meeting rooms - 1
Conference space size (meters) - 1033
Conference space size (feet) - 11119
Number of indoor pools - 1
Room service
Room service
Wheelchair accessible
Wine/champagne
Visual aids: Braille
Visual aids: Braille
Pet bowls
Pet basket
Pet basket
Shallow end
Pool with view
Shallow end
Pool with view
Wine/champagne
Higher level toilet
Higher level toilet
Lower bathroom sink
Lower bathroom sink
Toilet with grab rails
Toilet with grab rails
Outdoor furniture
Outdoor furniture
Pet bowls
Beauty Services
Spa Facilities
Spa Facilities
Spa lounge/relaxation area
Spa lounge/relaxation area
Yoga classes
Beauty Services
Shuttle service
Movie nights
Movie nights
Walking tours
Yoga classes
Spa/wellness packages
Spa/wellness packages
Shuttle service
24-hour security
Archery
Archery
24-hour security
Themed dinner nights
Themed dinner nights
Walking tours
Happy hour
Happy hour
Key card access
Key card access
Security alarm
Security alarm
Smoke alarms
Smoke alarms
CCTV in common areas
CCTV outside property
CCTV outside property
CCTV in common areas
Hiking
Hiking
Chapel/shrine
Chapel/shrine
Tour desk
Tour desk
Hot tub/jacuzzi
Hot tub/jacuzzi
Massage
Massage
Table tennis
Table tennis
Ironing service
Ironing service
Spa and wellness centre
Spa and wellness centre
Facilities for disabled guests
Facilities for disabled guests
Barber/beauty shop
Barber/beauty shop
Family rooms
Family rooms
Airport shuttle
Airport shuttle
Fire extinguishers
Pets allowed
Pets allowed
Fire extinguishers
Non-smoking rooms
Non-smoking rooms
Allergy-free room
Allergy-free room
Heating
Heating
Air conditioning
Air conditioning
Entertainment staff
Entertainment staff
Special diet menus (on request)
Special diet menus (on request)
Daily housekeeping
Daily housekeeping
Kid meals
Kid meals
designated smoking area
designated smoking area
Tennis Court
Tennis Court
Indoor play area
Indoor play area
Private parking
Private parking
Snack Bar
Snack Bar
Playground on site
Daily
parking on site
parking on site
coffee house on site
coffee house on site
Rafting nearby
Archery on site
Basketball on site
Volleyball on site
guest accommodation sealed after cleaning
guest accommodation sealed after cleaning
guest accommodation is disinfected between stays
guest accommodation is disinfected between stays
airport drop off
airport drop off
airport pick up
airport pick up
process in place to check health of guests
process in place to check health of guests
temporary art galleries
temporary art galleries
fitness classes
fitness classes
physical distancing rules followed
physical distancing rules followed
guests have the option to cancel any cleaning services for their accommodation during their stay
guests have the option to cancel any cleaning services for their accommodation during their stay
kids' pool
delivered food is securely covered
delivered food is securely covered
kids' pool
face masks for guests available
face masks for guests available
tennis equipment
tennis equipment
Number of hot tubs - 1
games room
games room
Parking garage
Parking garage
Fitness
Fitness
Free Buffet Breakfast
Valet parking
Valet parking
Safety Deposit Box
Safety Deposit Box
Accessible parking
Accessible parking
Fitness centre
Fitness centre
Parking
Parking
Bar
Bar
Billiards
Billiards
Elevator
dry cleaning
dry cleaning
Laundry
Laundry
Wheelchair accessible (may have limitations)
meeting/banquet facilities
meeting/banquet facilities
internet services
internet services
Lift
Lift
Outdoor tennis courts - 1
Food and water bowls
indoor pool (all year)
indoor pool (all year)
shuttle service (additional charge)
shuttle service (additional charge)
babysitting/child services
babysitting/child services
hammam
hammam
kids' club
kids' club
airport shuttle (additional charge)
airport shuttle (additional charge)
children's playground
children's playground
wifi
wifi
outdoor pool (all year)
outdoor pool (all year)
concierge service
concierge service
cashless payment available
use of cleaning chemicals that are effective against coronavirus
use of cleaning chemicals that are effective against coronavirus
cashless payment available
fitness/spa locker rooms
sun loungers or beach chairs
fitness/spa locker rooms
sun loungers or beach chairs
hand sanitizer in guest accommodation and key areas
hand sanitizer in guest accommodation and key areas
staff follow all safety protocols as directed by local authorities
staff follow all safety protocols as directed by local authorities
all plates
cutlery
glasses and other tableware have been sanitized
mobile app for room service
mobile app for room service
all plates
cutlery
glasses and other tableware have been sanitized
linens
towels and laundry washed in accordance with local authority guidelines
linens
towels and laundry washed in accordance with local authority guidelines