Mantra Heritage
16 Warner Street, Port DouglasQueensland 4871
Available Rooms
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About this property
Let the good times roll in idyllic Port Douglas when you stay at Mantra Heritage. Situated right in the centre of this resort town, boutique dining and shopping locations are right on your doorstep with the beach just 200m away!
If you’re visiting us looking to explore the Great Barrier Reef or Daintree Rainforest, let our reception team help book your day trips. When it comes to settling in at the end of your big day out, sink into a comfortable slumber in our rooms and apartments. If you need a break from the action, head down to our saltwater lagoon pool and spas to relax. At the end of your day unwinding, choose between fine dining in town or an Aussie BBQ by the pool using our onsite facilities. There truly is something for every traveller at Mantra Heritage Port Douglas! Please inform Mantra Heritage in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note that this property requires a refundable AUD200 credit card pre-authorisation or cash deposit upon check in to cover any additional expense charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking form.
Amenities
Wheelchair accessible – no
cashless payment available
hand sanitizer in guest accommodation and key areas
use of cleaning chemicals that are effective against coronavirus
staff follow all safety protocols as directed by local authorities
indoor pool (all year)
shuttle service (additional charge)
babysitting/child services
airport shuttle (additional charge)
Parking garage
Free parking
dry cleaning
Elevator
internet services
wifi
Lift
Air conditioning
Snorkelling
Diving
Tour desk
BBQ facilities
Massage
Spa and wellness centre
Family rooms
Fishing
Airport shuttle
Parking
Accessible parking
Private parking
Number of outdoor pools - 1
Shuttle service
Non-smoking rooms
Golf course (within 3 km)
Luggage storage
Free self parking
Free WiFi
Tours/ticket assistance
Airport transportation
Smoke-free property
Swimming pool
Front desk (limited hours)
Dry cleaning/laundry service
Garden
Safe-deposit box at front desk
Laundry facilities
Barbecue grill(s)
Airport transportation (surcharge)
Outdoor pool
Indoor pool
thermometers for guests provided by property
face masks for guests available
parking on site
Number of spa tubs - 1
Internet access in public areas - high speed
guest accommodation is disinfected between stays
physical distancing rules followed
process in place to check health of guests
guests have the option to cancel any cleaning services for their accommodation during their stay
first aid kit available
linens
towels and laundry washed in accordance with local authority guidelines
screens or physical barriers placed between staff and guests in appropriate areas
Hotel Rules & Policies
- Check-in: 12:00:00
- Check-out: 11:00:00